Terms and Conditions

Use of the Website

Success of Bots

We will endeavour to cart your provided preferences based on the supplied keywords however we cannot guarantee a specific item/print/colour/design of your choosing as it buys soley based on the keywords you provide. If you are successful in a stocking, no refund will be provided.

Where we provide specific item bots these are done on a best endeavours basis only. We will refund if the incorrect size is purchased but if you purchase a bot for a green dress but get a red dress it's not ideal but it is considered a successful bot and no refund is provided.


Our Tula subscriptions carry no money back guarantee however carriers will always be preferenced to subscribers. One off bots have a full money back guarantee excluding card declines, not setting up your bot and invalid addresses.

If a technical issue (that is our fault) causes your bot to fail an extension to your subscription will be granted (extended to allow the participation in 1 extra stocking).

Bot Cancellations

You can cancel a bot after purchase yourself. Cancellations prior to the lockout incur a 20% penalty, cancellations after lockout are non-refundable and not guaranteed to be successful.

Order Cancellations

It is your responsibilty to ensure that your email address is correct as any communication by us and the company we are carting for will be sent to this email address.

We hold no responsibility in the case the supplier cancels your order.

Lockout Period

All bots lock at a set period before the scheduled run time (contained in the email you receive once a bot has been assigned, if no timeframe is included the lockout is 1 hour) - if you do not set your bot up prior to this lockout we will provide no refund. If you make changes after this lockout they will not apply and no refund will be provided. All Tula Subscription bots must be setup 12 hours in advanced. For the purpose of subscriptions failure to setup your bot results in your forfeiture of the stocking and we consider it a success.


At our discretion we may disable your account and any credit will be forfeit.


Any requests for refunds or disputed payments must be raised with us before a Paypal dispute is lodged. Failure to do so results in a ban from our services.

Fight Club Policy

What happens in cart it fast stays at cart it fast. Whilst it is acceptable to discuss us we ask that you do not screen shot any correspondence directly from us into any groups.

External Links

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.


The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of Liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of Terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable Laws (choice of venue and forum)

Use of this website/service shall be governed by the laws of New South Wales, Australia, regardless of the laws that might be applicable under conflicts of law. The parties agree that the New South Wales courts located in Australia shall have exclusive jurisdiction over all controversies arising under this agreement.